Very accommodating and kind.
Called them first thing in the morning after finding out our heating system had stopped working. Initially couldn’t come until the following day, but called and squeezed us into a same-day service. Within a few hours of my call, Jamie had come, fixed, and provided preventative maintenance on parts that had built up gunk and would have caused huge issues for us. And the price was extremely reasonable, especially considering how quickly they were able to come out. First time using them, and won’t be the last.
Tyson, one of the owners of First Choice, fit me right in his schedule and diagnosed the problem quickly, and didn’t try to sell me things I didn’t need. This was so helpful as I was on a very tight timeline with a remodel. When he came to install the new furnace he was on time, professional, explained how the new furnace worked so I could understand, and was very tidy, cleaning up the work area perfectly. I’d recommend First Choice to everyone for all HVAC needs.
To make a long story short I had been without heat for a week when I called First Choice after hours, amazingly I got a call back that evening. Tyson had the new furnace I wanted at a price that was fairly installed and running the NEXT DAY. The team he sent knew exactly what they were doing and this was not just a simple replacement. Great attention to detail understanding and even anticipating my needs as this is not something you do every day. Turned everything into a really good experience.