To make a long story short I had been without heat for a week when I called First Choice after hours, amazingly I got a call back that evening. Tyson had the new furnace I wanted at a price that was fairly installed and running the NEXT DAY. The team he sent knew exactly what they were doing and this was not just a simple replacement. Great attention to detail understanding and even anticipating my needs as this is not something you do every day. Turned everything into a really good experience.